1. 1. Personal Information
      Personal Information is information provided by you by completing the Registration Form on the Brother Indonesia Website or forms officially provided by PT Elson Audio Indonesia outside the website. You will find that the Registration Form will ask you for certain Personally Identifiable Information to assist us in fulfilling your request. The information requested may include your name, address, e-mail address, company name, city of residence, proof of purchase photo, contact number, product model and serial number and date of purchase, and your comments.

1. Website Visit Information
   PT Elson Audio Indonesia collects activity Website visit information, such as data about the number of visitors to the Brother Indonesia Website, the pages they visit, the duration of their visit, and other activity data. Website visit information is collected on an aggregated and anonymized basis, meaning no Personally Identifiable Information is associated with this data; and is collected through web server loggers and cookies.

1. 1. Service Request
      We use information about you to perform services that have been requested.

1. 1. Promotion Activities
      We use information about you to provide information regarding personalized advertisements, promotions, and offers and/or general information that may interest you on our Services, websites, third-party websites, and online platforms, such as social media sites (in accordance with applicable law). We will only send you personalized advertisements, promotions and offers if you provide consent to receive marketing communications from PT Elson Audio Indonesia.

1. 1. Data Sharing
      1. 1. Internal PT Elson Audio Indonesia
            We may share your information with employees or parts of PT Elson Audio Indonesia that are related to the use of data for promotion or service delivery.
      1. 1. Authorized Dealer, Retailer or Distributor of Brother International Sales Indonesia
            If you have questions about products not sold by PT. Elson Audio Indonesia directly, we may forward your information to an authorized PT. Elson Audio Indonesia dealer, distributor or reseller. The use of your information to an authorized dealer, distributor or reseller, is governed by their respective policies, and not those of PT. Elson Audio Indonesia.
      1. 1. Service Provider
            Companies that have been selected by PT Elson Audio Indonesia, who have signed a Non Disclosure Agreement (NDA) that provide services for or on our behalf, such as companies that assist us with repairs, customer contact centers, customer service activities, advertising (including personalized advertising on our website, third-party websites, online platforms, and social media platforms), conduct customer satisfaction surveys, and who send emails on our behalf.
      1. Legal Parties
         We will release Information when we believe release is appropriate in the eyes of law, regulation, court order, to cooperate with government or regulatory investigations, to prevent fraud or to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of PT Elson Audio Indonesia, users of the Elsound Sites or others. This includes the exchange of Information with other companies and organizations for fraud protection and credit risk reduction.

If you decide that you do not want PT Elson Audio Indonesia to use or share your personal information with third parties, you understand that this may in some cases impact the availability of service and the quality of service that PT Elson Audio Indonesia can provide to you.

1. 1. Email Delivery
      We use your email sender address to respond to emails we receive as well as to provide you with product and service updates, special promotions and offers.

1. Links to Other Elsound Branches
   The Elsound Indonesia website may contain hyperlinks to and from other internet websites, including websites of other Elsound Companies. These websites may have different privacy practices than those described herein. Because this Privacy Policy applies only to this Website, please read the privacy statements of any other websites you visit.

However, no transmission on the Internet can be guaranteed to be fully secure, we cannot guarantee to be fully secure, we cannot guarantee the security of any information you transmit to us, and you transmit such Information at your own risk. We will continue to assess new technologies to evaluate their ability to provide additional protection for your Information.

If you wish to change your personally identifiable information (such as postal code, phone, email or mailing address), or if you no longer want our services, we provide ways to correct, update or delete/deactivate your personally identifiable information. Contact us at +62 819-3919-0071 (Whatsapp)